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qqee2 is committed to handling your personal information with care. This policy explains what we collect when you use your account, how that information is stored, and what choices you have — with access and eligibility depending on your local law and eligible region.
When you open or use a qqee2 account, we collect information needed to operate your account: your registration details, login activity, transaction records and communication history. If you use Nagad, Rocket or Bank Transfer to move funds, the transaction reference and amount are logged against your account for record-keeping and verification purposes. We do not store full payment credentials on our side — those are handled by the respective payment service. We use your account data to process requests, respond to support questions and keep your account functioning correctly. Cookies and similar tools are used to keep your session active and to understand how the site is navigated, not to build advertising profiles. Data we hold is kept only as long as it is needed for the purpose it was collected, or as required by applicable law in the relevant jurisdiction. Your use of qqee2 and the application of this policy depend on whether access is permitted under your local law and eligible region. If you have a question about what we hold, the rights section below tells you how to reach us.
Transaction references linked to your account for wallet verification and record purposes.
Payment activity logged at account level; full credentials are held by Rocket, not by us.
Bank reference numbers retained for transaction matching and account history review.
Device type, session time and access logs kept for account security and support.
This policy applies to information collected through the qqee2 platform — account registration, wallet activity, session data and any communication you send through our support routes. It does not extend to third-party services, external payment processors or any site you reach by following a link away from qqee2. Understanding the boundary of this policy helps you know exactly who holds which part of your data.
Covered. Your login details, session history and account-level preferences are held by qqee2 and subject to this policy.
Partially covered. We hold transaction references and amounts. The payment processor — Nagad, Rocket or your bank — holds its own records under its own policy.
Not personal data. Game results, lobby navigation and general browsing are recorded at an aggregate level only, not tied to your identity unless you are logged in.
Not covered. Any service outside qqee2 — including payment apps and external links — operates under its own privacy terms, which we do not control.
You have the right to know what information qqee2 holds about you, and to ask us to correct anything that is inaccurate. The most direct way to review your own records is to open your account settings page — your profile details, registered contact information and transaction history are visible there. If something looks wrong, you can update straightforward fields yourself. For corrections that require our involvement, or if you want to ask a question about how your data is used, our support route is the fastest path. We aim to respond to data-related requests with the same attention we give to account support questions. Your ability to exercise these rights depends on applicable law in your region — eligibility varies, and we will tell you clearly if a request falls outside what we can action.
Open the account settings page while logged in to see the details we hold against your profile.
Edit your registered name, contact number or email directly in account settings where the field allows it.
Contact our support team through the published route on the contact page to ask about specific data we hold.
If your request needs account-level action from our side, state your account email and the specific detail you are asking about.
For any question about how your data is handled, the routes below are the ones we actually monitor. Please include your registered account email when you write so we can locate your record without delay. All data-related questions are handled by the same team that manages account support.
Open the chat window from any page while logged in to raise a data or privacy question directly with our support team.
Send your question to the support email address listed on our contact page. Include your account email in the message.
The help section in your account area lists the current contact routes and what information to include when raising a data request.
We apply access controls so that your information is only reachable by the processes and personnel that need it to operate your account or answer your support question. Data is not sold or shared with third parties for marketing purposes. Cookies on the site are used to maintain your login session and to understand navigation patterns at an aggregate level — you can manage cookie preferences through your browser settings. We retain your account data for as long as your account is active and for a period after closure as required by the applicable legal framework in the relevant jurisdiction.
Access to your account record is restricted to authenticated processes. We do not expose account details through any unverified channel.
Session cookies keep you logged in. Analytics cookies track site navigation in aggregate. No advertising-profile cookies are placed.
We keep your data while your account is active and for the period required by law after closure. You can ask about your specific retention period through our support route.
To update details we hold or to ask about deletion, contact support with your account email and the specific request clearly stated.
These are the questions we receive most often about how qqee2 handles account and personal data. If your question is not here, our support team can help through the routes listed above.
We collect the details you enter during registration — your name, email address and contact number — along with device and session data generated when you log in. Transaction references from Nagad, Rocket or Bank Transfer are also recorded against your account for verification and history.
We do not sell or share your personal data with third parties for marketing. Payment processors like Nagad and Rocket receive only the information needed to process your transaction, and they hold that data under their own privacy terms, not ours.
Open your account settings page while logged in — your profile details and transaction history are visible there. For a fuller picture of what we hold, contact our support team through the live chat or email route and include your registered account email in the message.
Yes. You can update many account details directly in settings. For corrections or deletion requests that need action from our side, contact support with your account email and a clear description of what you want changed. Your rights depend on applicable law in your region.
We retain your data for the period required by the applicable legal framework in the relevant jurisdiction after account closure. If you want to know the specific period that applies to your account, raise the question through our published support route with your account email.
This policy covers the transaction references and amounts we log on our side. The Nagad and Rocket apps hold their own records under their own privacy terms. We do not store your full wallet credentials — those remain with the respective payment service.